Privacy Policy

Information We Collect

When you place an order, we collect your name, phone number, delivery address, email (if provided), and order details. This helps us process your order and deliver your bag anywhere in Pakistan.

We may also collect anonymous usage data to improve our website. We do not sell your personal information to third parties.

How We Use Your Information

Your details are used to confirm orders, arrange delivery, share order updates, and respond to your questions on WhatsApp or email.

We may contact you regarding your order status or any inquiry submitted through our contact form.

Sharing & Security

We share delivery information only with our courier partners to fulfil your order. We use reasonable security measures to protect your data.

Cash on delivery orders do not require advance payment details. Bank transfer and Easypaisa payments are handled through standard secure channels.

Contact

Questions about privacy? Email info@serivo.org or WhatsApp +92 315 0106373.