Frequently Asked Questions
Quick answers about shopping at Serivo. Need more help? We're on WhatsApp.
Frequently Asked Questions
Does Serivo deliver across Pakistan?+
Yes Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Sialkot, Gujranwala & every city nationwide and nationwide. Cash on delivery available.
What are the shipping charges?+
A flat fee of Rs. 300 applies to all orders, shown at checkout before you confirm.
Is cash on delivery available?+
Yes. COD is available on all orders across Pakistan.
What payment methods do you accept?+
Cash on delivery (COD), bank transfer, and Easypaisa.
Do you offer refunds?+
We don't offer refunds at this time. Exchanges are available within 7 to 10 days on unused items in original condition.
How do I request an exchange?+
WhatsApp us at +92 315 0106373 within 7 to 10 days of delivery with your order number.
How do I track my order?+
Use our Track Order page or message us on WhatsApp with your order number.